Peter. CEO. WOW!!!! and then come and chat on our forum,impressive !!! OR are you guys selling out of the trunk of a car Tim is in the back seat and the CEO. is driving.LOL.LOL.Peter I apologies that was the first thing that popped in to my head.I purchased a 4000lb. viper winch from your company,I had a few start up problems Kent and tim were very helpful my winch is on and ready for action. It is starting to turn to winter here now so the winch wont get used till spring when I go north to our bear camp when I do need to use it it will be wet and if it docent work I will be walking or waiting a long time.I have no reason to not believe it will work and do what I bought it for. Peter, Tim and this forum will be the first to know how the Viper performed .