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post #1 of 4 (permalink) Old 05-26-2010, 04:26 PM Thread Starter
Founding Ninja
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A Little UPS Story!

I have seen some forum members get upset with various different vendors for what the think is an overcharge of shipping charges. Here is the perfect example of what us vendors are up against. You go to the UPS sight in the first case it is a bench seat going to Canada and you put in all the info correctly and the UPS sit says $115.00 to ship the seat to Canada which I know is going to be off so I charge the $120.00 and tell him he may have additional charges and it ships on 4/21. The package arrives in Canada completely torn up and the seat in the package is torn as well. I place a claim with UPS about a month ago which is about 1 week after we shipped the package. UPS claims they never shipped the package because the tracking number is not in there system. Fast forward to today and my bill comes in and UPS charged me $283+ dollars for the freight (which is $59.00 more than the seat cost). Atleast I now have proof that they shipped and charged me for it so I can try to get my customer some money back. When you go online and get a shipping charge for your package that number is almost never correct.

So don't always assume that a vendor is crewing you on shipping charges because when they get the bill it may be the vendor that got screwed.

Some sand tires we shipped, the UPS web site said $20.00. I charged the customer $23.00 and when the bill came it was $47.17 in total charges.

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post #2 of 4 (permalink) Old 05-26-2010, 05:14 PM
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the same thing happen to me with unishippers they quote me a price for $238 and send me a bill for $1000 wtf
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post #3 of 4 (permalink) Old 05-27-2010, 04:07 PM
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wup UPS sucks
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post #4 of 4 (permalink) Old 05-27-2010, 08:12 PM
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Been there done that...quite aggravating, granted my issue was with FedEx.

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