While we were at Calico this weekend, I took my buddy for a ride in the Rhino so he could check out the LT in some big whoops right outside of camp.
About 100 feet before we got to them, the steering wheel twirled in my hand. I came to a stop, thinking the worst: broken rack.
Turns out, the steering shaft was stripped-out, but only about 1/8th of an inch down. The rest of the splines were clean. WTF?
Looked at the splines on the steering shaft of my Pro Precision tilt wheel, they're clean, but look slightly tapered. WTF?
So I'm thinking that I'm just gonna put a stock steering system back on so I won't have to worry about it ever again...but steering shafts are on a national backorder. Fuck me.
Called Pro Precision today, turns out they were sold a bad batch of splined steering shafts from a former supplier. They varied by .030 from top to bottom, so only a small portion of the splines were actually engaged.
It failed in a safe spot, and not on some ride where I could have been seriously hurt...or worse.
More good news:
Gary, the owner of Pro Precision, was INCREDIBLY COOL about it. I told him the story about how I bought the Rhino used...he's knows the guy I bought it from. And he's gonna warranty it free of charge. I told him that I didn't mind paying for the repair, since it's a used Rhino. But he insisted that he stands behind his product, and will make it right. He even offered to fix my Yamaha steering shaft that's all stripped out.
He's got a new supplier, and the new shafts are much better.
Great customer service from Pro Precision.
They're SoCal local in Banning. I highly recommend them as a stand-up place to do business with.